GST Sarathi
Legal

Privacy Policy

Last updated: June 22, 2026

At GST Sarathi, accessible from https://gstsarathi.com and our mobile application, one of our main priorities is the privacy of our visitors and users. This Privacy Policy document contains types of information that is collected and recorded by GST Sarathi and how we use it.

1. Information We Collect

We collect personal and business information that you provide directly to us when using the GST Sarathi application or services, including:

  • Account Registration: Your name, email address, phone number, and password when you register.
  • GST Compliance Data: GST registration numbers (GSTIN), business legal names, raw invoice data, tax notifications/appeals you upload, and questions you ask our experts.
  • Device and Usage Information: When you use our mobile application, we may collect device info (model, OS version) and app performance logs to ensure stability and aid in crash diagnostics.

2. How We Use Your Information

We use the information we collect to operate, maintain, and improve our services, specifically to:

  • Provide tax consultation services and resolve your queries.
  • Facilitate drafting replies to GST notices and filing appeals.
  • Authenticate accounts and secure your tax portfolios.
  • Send service updates, security alerts, and support notifications.
  • Analyze usage trends and diagnose crashes or bugs.

3. Data Sharing and Third Parties

GST Sarathi is a product of LaunchLabDigitalAI. We do not sell, trade, or rent your personal tax records or credentials to third parties. We may only share information with:

  • Service Providers: AWS (Amazon Web Services) for secure cloud hosting, and Cognito for user authentication.
  • Legal Requirements: If required by law, we may disclose information to comply with legal obligations or protect the rights and safety of our users.

4. Data Security and Retention

We prioritize securing your sensitive financial and GST data. We use industry-standard encryption protocols (SSL/TLS) for data in transit and secure cloud databases for data at rest. We retain your information only as long as necessary to provide you with active services or as required to meet legal and compliance obligations in India.

5. Your Rights and Choices

You have the right to access, update, correct, or delete your account information and tax data at any time via the profile settings inside the mobile application. You may also contact our support team to request deletion of your entire account.

6. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us: